Volunteer FAQs
What do zoo volunteers do?
Volunteers assist in nearly every department of the zoo, from educating guests to running the Petting Zoo to giving tours. Most positions allow you to observe our animals and educate our guests, and every position contributes to the success of the zoo.
Am I allowed to touch or interact with the animals when I volunteer?
The animals at the zoo are wild, and keeping animals and people separate is important for everyone’s safety. Volunteers do not have any direct contact with any of the animals, except for the Petting Zoo animals and Keeper Assistant positions.
Can I shadow a zookeeper or veterinary staff?
The volunteer department does not arrange job shadows. If you are a college student planning on a related career, we do offer a variety of internships through the Husbandry Department.
What is the zoo volunteer commitment?
Volunteers are asked for a minimum one-year commitment and 50 hours a year.
Do you have group and corporate volunteer opportunities?
We offer a variety of rewarding one-time service projects throughout the year. Projects range from 2-4 hours in length. Visit our main volunteer page and look at the group volunteering option.
Do you offer court-ordered community service opportunities?
No, the zoo does not offer court-appointed community service opportunities.
What is your volunteer application process like?
The first step is to submit an online volunteer application. You will receive an email upon completion of your online application. If your application is accepted, you will receive an invitation to meet with the Volunteer Coordinator. This gives prospective volunteers an opportunity to learn about the program and ask questions. If chosen for the program, you will be invited to an orientation. During orientation you will receive an overview of the following: Volunteer software, scheduling your first shift, important locations around the zoo, and guidelines for working with staff and visitors.
What are the requirements to volunteer?
Each volunteer position has specific requirements. General requirements are as follows:
Complete application, meet with the Volunteer Coordinator, and attend orientation.
Complete required background check.
Regular attendance at assigned shifts and monthly volunteer meetings
Adherence to all zoo policies and procedures
Volunteer a minimum of 50 hours per calendar year.
Are volunteers often hired as paid employees?
Not necessarily. Many of our employees did start out as volunteers, and this is a great way to learn about careers with wildlife. However, joining the volunteer program will not guarantee you employment at the zoo. If you are seeking employment, please refer to the careers portion of our website to view current job openings.